What are online services?
As a patient of Springwood Surgery you can register for online services. You can use online services to;
- book, check or cancel appointments with a GP or nurse
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
A web browser (on a computer) or an app on a smart device such as a phone or tablet are used to login and access your online services. There are several different web sites and apps available but Springwood Surgery recommends the NHS App
Care home staff
Patients of Springwood Surgery that live in residential care homes can consent to the proxy access of their online services by staff of the care home. Care home staff must register for proxy access.
Proxy access allows care home staff to
- Order or cancel medication on behalf of the patient
- Book or cancel appointments on behalf of the patient
Proxy access does not allow care home staff to
- View the Summary Care Record (SCR) of the patient
- View the full medical record of the patient