Rectory Lane, Guisborough, TS14 7DJ

Telephone: 01287 619 611
Out of hours: 111

Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


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PRESCRIPTIONS

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Other Ways to Order Your Prescriptions

  1. By completing the tear-off repeat request attached to your prescription and posting it in the red post box in the reception foyer or on the wall outside the surgery.
  2. By filling in a request form and posting it in the red post box in the reception foyer.
  3. By post, enclosing a stamped addressed envelope if you want us to post your prescription to you.
  4. Via your chosen pharmacy (please see your chemist for further details)

Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.

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Any queries?

The prescription clerk is available to answer queries from 9.00 am - 12.00 pm and 2.00 pm – 4.00 pm. In the absence of the prescription clerk please ask at reception.

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When Will My Prescription be Ready?

Repeat prescriptions take 3 working days from receipt to process to be collected from your chosen chemist and 2 working days from receipt to process from the surgery.

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Electronic Prescription Service (EPS)

Springwood Surgery offers the Electronic Prescription Service (EPS), which allows you to choose or nominate a pharmacy to collect your medicines or appliances from. Springwood Surgery then sends your prescription electronically to the place you have selected.

This means:

  • If you collect your repeat prescription from your GP Surgery, you will not have to visit your GP Practice to collect your prescription, saving time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long because your repeat prescriptions can be prepared before you arrive at the pharmacy.

For further details please contact the pharmacy you wish to nominate.

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Going on Holiday?

If you are going on holiday or there is a Bank holiday coming up, please order your repeat prescriptions earlier, still giving us the normal two working days to generate and get it checked and signed by the Doctors.

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Medication Reviews

Patients on repeat medication will be asked to see us once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions, and ensure any necessary blood tests are done at least 2 days before the review appointment.

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Good Medication Management is Important

Please pre-empt ordering prescriptions to avoid medication running out.

Order your prescription when you have 5-7 days worth of medication left.

It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

If you are going on holiday you should take a list of your medication with you. Ensure you have enough medication to cover your holiday. Some countries also need a doctor's letter to explain the medication. Check with your travel agent.

If you have elderly relatives, ensure that they have an adequate supply of their medication.

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Useful Information

Please do not order a repeat prescription more than seven days before it is due as the prescription cannot be processed. If you have a reason to require your medication earlier, please make sure to tell us to avoid disappointment.

Each drug has two names - the generic and the brand name. Where possible, we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered. Talk to your pharmacist if you have any questions about this.

Please book your medications review appointment at least ten days before your medication runs out.

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Prescription Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Further information about prescription charges and Prescription Prepayment Certificates (PPC) can be found on the NHS website.

Information on Prescription charges and who is entitled to free prescriptions can be found here.